With just over 2 weeks until ORIANA heads to Hamburg and refit on the 25th November P&O's
Senior Vice President Paul Ludlow talks about the changes coming to ORIANA and about the high regard the ship has among P&O's loyal passengers
Why do you think ORIANA is so well loved, with such a loyal following?
ORIANA is
a unique ship with an incredible character; I think that’s what guests
love about her. She’s exclusively for adults and offers all of the
traditions and charms of cruising with an intimate atmosphere and a calm
elegance. Also, one of the many benefits of a cruise on ORIANA is the
fantastic range of itineraries available. She has such a loyal following of guests who come back every year, more so than any of our other ships.
ORIANA has a long history, how does this contribute to her popularity today?
ORIANA was named by HM The Queen on 6 April 1995, so next year marks
22 years of loyal service. There are many things during this time that
have made her so special and popular. ORIANA still holds the prized
Golden Cockerel Trophy, awarded to the fastest ship in the fleet, with a
maximum speed of 30 knots. When she entered service, ORIANA was also
one of the largest cruise ships in the world (so you can see how times
have changed!). However, size is not everything and ORIANA’s tradition
and charm remains throughout. The refit at the end of this year will not
alter this but will just refresh her beauty.
|
ORIANA showing her unmistakable lines |
What makes ORIANA different to the other ships in the fleet?
ORIANA offers traditional cruising at its best and brings to life
everything about the luxuries of being at sea. Her signature tiered
stern decks are reminiscent of ocean liners of the past, and the broad
teak promenade and lido decks add a rich, classic feel to the ship. Her
most recognisable feature is the stunning atrium with the Art Deco
Tiffany glass ceiling. Coming on board ORIANA is like stepping into the
golden age of cruising, but with many contemporary touches and dining
choices – a combination that is unique to ORIANA.
The plans for the refit have taken into consideration guest feedback. Why do you think this is so important?
At every stage of a guest’s journey with us, from consideration
through booking to the holiday itself, we aim to go above and beyond
expectations. That’s why it’s so important for us to know what our
guests are thinking – they are the whole reason our ships sail the world
over, so their feedback is invaluable. We know that it’s time to give ORIANA the attention she deserves. Her refit will take into
consideration guest feedback on all aspects of the ship, from the public
spaces and bars to the cabins, bathrooms and much more. We want ORIANA’s guests, both returning and new, to feel that they are sailing
on the most elegant and charming ship in the fleet. From what our guests
have told us, we know that retaining these traditional elements that
are unique to ORIANA is as important as rejuvenating the ship. So that’s
what we’re aiming to do.
Focusing on the public areas and cabins, how will the refit
be balanced between the need to modernise and the desire to retain
ORIANA’s much-loved classic cruise feel? What added touches of luxury
will there be?
We’ll be rejuvenating the public areas and cabins with a range of
subtle upgrades that will have a big impact without losing ORIANA’s
unique charm. New carpets will enhance ORIANA’s elegance while improved
lighting designs will add to the atmosphere of traditional cruising.
We’ll also be upgrading furniture and making changes to cabin bathrooms
to ensure they meet the standards for P&O Cruises guests.
What’s most important, though, is that none of the changes will take
away any of what makes ORIANA so special. In fact, all of our plans aim
to emphasise her unique and traditional charm – from the furniture
choices to the fabric for our new soft furnishings and the chosen carpet
designs, everything has been selected to complement and emphasise ORIANA ’s traditional feel.
One of the main changes in recent years is the wide range of dining available on ORIANA. What further changes will there be?
Significant changes will be noticeable in the
Conservatory buffet restaurant,
which will become a much brighter, modern space where guests will be
able to enjoy casual all-day dining. We will also be refurbishing the
space of our hugely popular Beach House restaurant, which offers relaxed
evening dining at great value.
The Peninsular and Oriental main restaurants will
also have fresh new looks, with specially designed carpets and new
furniture throughout giving these popular dining experiences a new lease
of life in keeping with the tradition of ORIANA.
For those all-important holiday cocktails and refreshing beers, ORIANA’s pubs and bars will be upgraded to ensure there is something to
match every mood. The quintessential British sports bar, Lord’s Tavern,
will have new carpets and furniture, and the plans for Anderson’s
include replacing old furniture as well as introducing new lamps and
stylish new carpets and rugs, all with the intent of retaining and
upgrading Anderson’s classic elegance.
Of course, holidays are about relaxation and pampering too, so to
offer guests the best in salon treatments we’re planning to upgrade
salon equipment such as the washbasins and treatment beds, as well as
refurbishing the spa and relaxation areas to rival your favourite spa on
dry land. We’ll be uplifting the sauna, steam-room, whirlpool and
changing areas with new tiling, modern furniture and contemporary
equipment. An improved layout will mean that guests can focus on
pounding the pounds in the gym area, while the relaxation areas are all
about escaping to a calming retreat with soothing natural décor such as a
living plant wall.
Where will ORIANA be going next year?
In 2017, ORIANA has a wide range of itineraries, all sailing from Southampton. Highlights include the 50-night
Caribbean & Amazon Adventure, which
includes 13 different countries and covers over 14,000 nautical miles.
This includes two full days in New Orleans to explore Bourbon Street and
really pick up the musical vibe of this diverse city; two full days in
Manaus in Brazil on the Amazon; an overnight stay in Fort Lauderdale;
and extended time in Bermuda to relax on the pink sand beaches. There
are also two Northern Lights cruises, which are always very popular, an
Iceland cruise and seven long Mediterranean cruises. If you are short on
time, then you could see the Iberian coast instead or have a quick
chocolate, shopping and foodie break to Bruges or Amsterdam.