terça-feira, 30 de setembro de 2014

A Comic Complaint

While ORIANA's crew try as hard as possible to ensure her passengers have the best cruise possible it is a reality that despite their efforts there will be complaints from some often over the most minor problems they can find from.
At the other end of the scale the Customer Service team based at Carnival House receive some often bizarre letters from passengers.
One such recent case has become somewhat popular on social site Facebook.
The below letter was sent to P&O regarding some "issues" the passenger had with his cruise on board ORIANA

This wannabe comedian begins in a strange way and then continues to point out what the numerous issues he had with the cruise.
To begin with he upset with the fact he had spent his hard earned money on a "timeshare cabin" and when ever he left the cabin in a mess the other "passenger" of the cabin would clean it up for them other issues he found included  "the outrageous prices" of the confectionery in the on board shop and the disgrace that not all passenger are allowed "to drive the ship" despite having asked the wine waiter several times, carrying on with the suggestion that the expensive art auctions should be replaced with "mobility scooters racing on the Prom deck along with other some strange activities.

While many companies would have simpley ignored the letter P&O went one better by playing along with the joke taking the time to reply to each of the points made in the letter.

Not surprisingly in the response the reply was taking any disciplinary action against the ship's crew for the issues raisesd.
Indeed sometimes passengers humour can be a little perplexing !

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